*********** Employee

On the 6 Dec i went to purchase a phone from PEP cell and the transaction of R299 went out twice and i was advised by the lady from PEP to go to the bank with the receipt to reverse the transaction. I went to the ABSA branch on Saturday 9 Dec and i was advised to call the credit card division because i have used credit card to purchase and they cannot help. On Monday 11 Dec i called the division to claim the money back and i was referred back to PEP store. PEP store referred me back to the bank as they dont have money in their account. I called the bank to find out where my money is, whether is in my account or at PEP because i didn't get a notice of returned transaction. I spoke to the lady by the name of Caroline Lebello and she said i should go to PEP and ask why i didn't get a "notify me" from my bank, which im expect to hear that from my own trusted bank. so im being taken from pillar to post.