*********** DEBIT REVIEW CONSULTANTS

on 13 August 2020 the consultant locked my account she said i failed security question while i hardly hear her on the back ground theres kids playing and on the 14 August 2020 I went to the branch for my account to be verified they said they did that and I called while I was at the branch it was not properly done then the consultant help me to unlock it and she said she has send the email to the manager to unlocked it on the same day i have send through my clearance certificate for absa to remove the flag on my account and on the 28 August 2020 I called to find out how far is the process and I was told the account has locked i must go the branch and I didn't that but the branch they dont know what to verifie and I called again while i was at the branch and I was told they are busy with the account i would get the feedback Monday and I called again Monday 31 August 2020 the consultant by name of Alicia she said the account has been locked by Dephany on 28 August 2020 which was strange because she didn't ask me any security question and only thing she said is the account is locked she can't help me and on 01 September 2020 I went to the branch for them to verify my account again and I called while I was at the branch the consultant by name of Nompumelelo she said she has send the email to the manager to unlocked the account so I can get the feedback and I M SICK AND TIRED OF ABSA INCOMPETENCE THIS BACK AND FORWARD ITS WASTING MY TIME AND MY EMPLOYER TIME