dD
dan D

1 reviews | Active since May 2013

05 Apr 2019, 11:06

*********** *********

hard to chose between branding ABSA as ******** or ***********. but maybe both, which is most dangerous, as one doesn't know how to handle it. my credit cards are being declined although there is clearly indicated on my banking page that are amounts available. then, when at the shops, the card is just waved by the terminal and any amount goes through. no pin required, no identification, no signature, nothing. anyone can just ***** your card and have a great time shopping. unless the bank is playing the random trick of declining cards again

0
Replies (2)
Absa
Absa's reply05 Apr 2019, 12:29
Official
Dear Client,
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd
dD
dan D's update11 Apr 2019, 09:21
Reviewer Update
as expected, nothing has been done about the complaint. besides acknowledging it, which is still something from a circus as ABSA is.