*********** CONSULTANTS

I have noticed that a JOURNAL debit went off on my account on 6/03/2020. I have not received any notification nor did I authorize this amount.

I called ABSA ***** line as soon as I became aware of the problem (only when my payment failed when filling up my vehicle). ABSA ***** could not assist and referred me to Enquiries. Enquiries could not assist and told me I must contact the complaints department on office hours. I spoke to two consultants from complaints department, first one dropped the call and the second consultant could not assist but said she will call back. I never got a call back – send an e-mail to complaints and received an automated response promising to revert back within 8 working hours. NO RESPONSE