AM
Andy M
1 reviews | Active since Dec 2017
19 Jul 2018, 02:17
*********** call center
I called absa at night and the people there answered my phone failing to help me the dropped my phone i called over 5 times getting dropped i even have recordings
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Absa's replyOfficial
19 Jul 2018, 16:54Dear Customer
Thank you for bringing this matter to our attention. please provide us with the tell number you called and the time of calling.
Would prefer to know if the matter that you were calling for was resolved or not for further investigation. We will investigate the matter and provide feedback once the matter has been resolved.
My sincere apologies for the bad experience.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Jul 2018, 16:54
Official
Dear Customer
Thank you for bringing this matter to our attention. please provide us with the tell number you called and the time of calling.
Would prefer to know if the matter that you were calling for was resolved or not for further investigation. We will investigate the matter and provide feedback once the matter has been resolved.
My sincere apologies for the bad experience.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,