*********** branch

Im an absa bank Mitchell's plain branch customer for a very long time,yesterday Saturday 6th October i had to go into the Mitchell's plain branch,there was only one consultant,one guy at the help desk,one teller(who was chatting on her cellphone while busy with customers)and one new teller who was struggling to get started,and there i was standing in a long line by the tellers 08h33 on a Saturday morning,i went to the consultant to ask if they the only staff,she said yes,i then asked her where i can complain,she said i can contact the ombudsman,she couldnt assist me with the number coz she was busy with a client,she then said i can go to the promenade branch.why not just close that branch!;