*********** Billing

In April, I made my monthly repayment on my credit card. Absa sent me a statement that did not reflect the payment. I sent Absa an email and they confirmed they received the payment, In May, I received another statement which showed that payment was not received. At that time, I sent another email and Absa again confirmed that they had received payment. I then requested a statement for May with the correct amount and I was told that the next payment was only due in June. I have all of this in writing. A few days after that, I receive a statement to say that my account is in arrears and to please settle as soon as possible. Again, I contact Absa and now I cannot get a straight answer with regard to the amount owing, the amount in arrears or the total amount of the account. My request for a complete Reconciliation have been ignored up until this time. Today I received a phone call from Absa to please settle my account. <br> <br> I am considering taking legal action. This calls into question my entire account history with Absa. I am absolutely disgusted at their incompetency and will be closing all my accounts as soon as possible.