*********** Banking Services

ABSA has a Messages facility on their Online Banking page which does not work however despite raising the matter with ABSA on numeorous occasions they have failed to rectify the issue. I do not understand why a facility that does not work was introduced onto the platform and why it's still there if they lack the expertise to operate it. They continue to ignore my requests for assistance and refuse to keep the issue open until resolved.

I guess that's Africanacity!