KM
Katlego M

1 reviews | Active since Jan 2014

24 Mar 2017, 14:02

*********** Bank

<p>I app**** for a cheque account online and sent through all my documents that were required. I then sent my last money into the account and then I went to the branch to get it activated and get my pin number. I was able to set my pin and when I went to the ATM to withdraw money I got a erreor that I needed to take my FICA documents to the branch (which I can't seem to understand as I had already emailed these documents through - and what is the point of doing everything online if I still have to go to the branch)</p> <p>I then went to the branch with my documents and it still hasnt been sorted. I only get paid next week, I dont have money for petrol, when the hell will this account be activated so that I can withdraw that money? This is so incosiderate of ABSA</p>

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Replies (1)
Absa
Absa's reply24 Mar 2017, 15:01
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,