*********** bank

<p>I am currently applying for a bond through various banks. On Monday I went to Absa centurion and requested 3 months bank statements and specifically said that the statements were for a home loan that should reflect 3 salary deposits. I was told after submitting the statements that there is a month short. When I checked the statements there was in fact a month short. I went in to kolonade branch and explained that I was given incomplete statements only to be told that they cannot go further back than 2 months on my account and that they will need to retrieve statements from the archives. The statements that I was given were rejected by Nedbank as they did not have my details on them and also does not reflect Salary payment. My partner was also contacted today and told that his statements are also short. We were told that the person who opened our accounts did not specify that our history should be saved and that they cannot help us. The manager at kolonade even joked and said well maybe you should apply through us. As a result we are unable to submit a simple ball statement and paid for the two statements each that have been printed. This is a serious issue and I expect an explanation as to how this has happened and want compensation for the money already paid to retrieve the statements</p>