JK
James K

1 reviews | Active since Oct 2016

09 Feb 2017, 18:58

*********** and worst

<p>I have no doubt that Absa employ consultants that doesn't understand their work and the need of their clients .The issue with my home loan still not resolved and I have loads of other complaints one of which being my savings account which I wanted to remain open so that I could log on via internet banking without having to change everything but the. Insults my did not advise me of the implications and costs it might carry the e mail u got from one or other division deviated completely from the complaint at hand not only was the savings account not used for months but for logging onto my profile yet my rewards in paying for an unused account and I am expected to pay accumulated charges like I said I don't mind paying the R5 monthly fee but most certainly not the other charges .</p>

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Replies (1)
Absa
Absa's reply10 Feb 2017, 15:48
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,