*********** and pathetic

<p>I called Absa on behalf of my dad made conference call as Absa life was supposed to debit but they didn’t</p> <p>And A lady by the name of Mbali made special arrangement and said in 48hr which it was going to be a Thursday they will debit nothing debited</p> <p>Now in April 2017 we were expecting a debit to go through on the 01st nothing again</p> <p>I called again and Absa the way its unprofessional I was told they has high call volume I will be called back</p> <p>Which they did and the lady was very helpful and also tried to arrange special debit but nothing went off</p> <p>In all this my dad has enough funds in his account</p> <p> </p> <p>Like do you want this policy to elapse and then decline the claim in future ?</p> <p> </p> <p>Can this be fixed asap before I take this up ,,it’s really stressing my dad</p> <p> </p> <p>Please call me on 011 ********** or my dad but he needs a Zulu speaking person and patient one as he is old</p> <p> </p> <p>His ID ********** 266084</p> <p>Kind Regards</p> <p>Thandi</p> <p> </p>