SB
Stuart B

1 reviews | Active since Nov 2011

15 Mar 2016, 09:11

*********** ABSA failed to FICA after 5 attempts

I spent 2 months and at least 5 sets of document submissions trying to FICA my account. Finally it was done and I received an e-mail and verbal confirmation on 24 Feb:<br> <br> >><br> Good day Mr Brooks<br> I apologize for the late response Mr Brooks, your account has been updated accordingly.<br> >><br> <br> Today, 15 March, my account is blocked because of FICA and I can't pay my staff.<br> <br> This is absolutely ridiculous!!!!! After 3 months ABSA still can't get it right.<br> <br>

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Replies (1)
Absa
Absa's reply15 Mar 2016, 14:30
Official
Hello stu_cat,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd