RG
Ruda G
1 reviews | Active since Mar 2009
18 Jul 2022, 11:55
*********** ABSA
Despite submitting ALL the information and documentation to FICA a business account, ABSA Ferndale - Natalie Snyders - still DID NOT do what she was supposed to do and now the account is in "lock up". After phoning around to try and get the matter resolved, for abut 40 minutes, one cannot get hold of Natalie or the Area Manager, the Branch Manager or even a Business Banker at Head Office (Arthur) who also just pulls up his shoulders. How does one do business with such an *********** bunch? We have no option but to look for another business account at another bank.
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Replies (2)RG
Ruda G's updateReviewer Update
18 Jul 2022, 16:15ABSA does not fail to astonish me. Now they request a bank account number - despite warning customers that they will NEVER request information electronically. You are a hopeless bunch. Happy to report that the opening of a business account at another bank is well underway.
RG
Ruda G's update18 Jul 2022, 16:15
Reviewer Update
ABSA does not fail to astonish me. Now they request a bank account number - despite warning customers that they will NEVER request information electronically. You are a hopeless bunch. Happy to report that the opening of a business account at another bank is well underway.
Absa's replyOfficial
19 Jul 2022, 09:01Dear Ruda
As indicated in my response to you that you can even use my work email address or rather call our Call center to verify if I am working for Absa.
We will not be able to assist if there are no account details because we won't be able to get to your profile, please provide us with the account number.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
As indicated in my response to you that you can even use my work email address or rather call our Call center to verify if I am working for Absa.
We will not be able to assist if there are no account details because we won't be able to get to your profile, please provide us with the account number.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Absa's reply19 Jul 2022, 09:01
Official
Dear Ruda
As indicated in my response to you that you can even use my work email address or rather call our Call center to verify if I am working for Absa.
We will not be able to assist if there are no account details because we won't be able to get to your profile, please provide us with the account number.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
As indicated in my response to you that you can even use my work email address or rather call our Call center to verify if I am working for Absa.
We will not be able to assist if there are no account details because we won't be able to get to your profile, please provide us with the account number.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd