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Today would be the 5th time I called in to get my online banking unlocked. Let's start off with it was suspended due to paying the monthly fee, I called in was notified about the reason behind the suspension and immediately requested that the funds be debited from a different ABSA account. 7 days later, the money was still not deducted from that account and in return my account was suspended again. I had to call in again each time waiting for at least 10min. 3 Days later same story, this time they reverted to having the money come the initial account. 3 Days later same issue, had to call in again no money is being deducted. This is a waist of my time and money. How can one bank be so ***********. I wont even start with the payment relief plan what a jol that was, let me leave that for a different review. When this lock down is over I will diffidently move to a different bank.