LT
Lizel T

1 reviews | Active since Oct 2010

11 Aug 2019, 19:17

***********

I am fed up with these *********** people. This is now the second month I have been requesting a statement on my home loan ? Still waiting.... Guess what Absa.... You will not get paid end of August. And don't even think about phoning me to confirm any details. You are supposed to send statements to customers on a monthly basis. No statement, no payment.

0
Replies (3)
Absa
Absa's reply12 Aug 2019, 14:26
Official
 Dear Client,
  
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. 
 

Regards
 Vanessa Crowe
 Specialist case Manager 
 Customer Value Management 
LT
Lizel T's update29 Aug 2019, 12:39
Reviewer Update
Well well well a month later and they phone me again.
I DONT OWE YOU ANY MONEY ABSA, GET THAT THROUGH YOUR THICK HEADS!
LT
Lizel T's update30 Aug 2019, 10:30
Reviewer Update
no payment will be made until you can clarify why i owe you money