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I was there on Monday the 29th of February to close my check account and change both my debit orders to my Capitec account. I stood there for an 1 and half hour beforethe consultant said everything is in order. I recieved a message on the 1st March that they are trying to debit on an account which now is closed to my understanding. I went back to the bank to ask what is going on and then i was told that my credit card debit order was never moved only my personal loan. I then told them I want the account closed and then I was told before I can close this account I need to pay R560. For all the missed debit orders. I was also told in order for the credit card department to depit from my capitec I needed 2 months bank statement. I stood there yesterday for 2hours and the consultant couldn't help me in regards to closing the account as her manager was not there. I was promised yesterday that I will receive a call from her and nothing yet. I have called the bank today 2h45 and again was promised I will get a call back and I'm still waiting. I want this resolved as I'm not going to pay all that missed debit order money as it was not my fault but the *********** Consultant that help me.