INCOMPETENCE ZERO HELP

I have a student account with ABSA. This account has been inactive and handed over to legals. I am still a student but I do occasional PT work. I got paid couple of days ago and tried to access my funds. When I physically went to the bank today I was informed about this handing over. I was completely unaware of this, as I receive NO notification that this would happen. I have tried without since I left the bank to getahold of someone via call centre. I am put through from this one to that one. The last person gave me an inactive number. I JUST NEED to access my money As I have financial obligations that impacts my studies. We have an exhibition that I need to buy materials for.

PLEASE HELP. I am at wits end my hand was forced this is my last resort. Marshall Frans ***