MB
Megan B
1 reviews | Active since Sept 2022
05 Oct 2022, 11:15
Incompetence on the next level
This has been the biggest struggle! This will now be my second review that I left on hello Peter. Absa is the most *********** bank and they provide terrible services. It has now been 3 WEEKS of calling, sending mails and going to the bank. I simply do not get any feedback from them. I have no access to my account for 3 weeks now ! I have medical bills to pay and Absa simply does not care about their clients. I am getting sick and tired of sending emails and getting no response this is a serious matter and nothing is being done.
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Replies (1)Absa's replyOfficial
05 Oct 2022, 16:01Dear Megan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
Absa's reply05 Oct 2022, 16:01
Official
Dear Megan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
