INCOMPETENCE OF STAFF

I have been struggling with ABSA since 5 May 2022 to finalise the FICA on my Trust bank account. Every month I must call them to enquire why it was not done yet and receive some stupid response. I even spoke to a so-called manager (at Preller Plein Bloemfontein) in charge of my so-called "business banker" who ensured me that it will be finalised. On 29 August 2022 I complained officially about the service and was informed that it will receive the necessary attention. Well what a surprise when I wanted to do a transaction on 6 September 2022. The account is still not "identified/verified".

STAY AWAY FROM ABSA BUSINESS BANKING AS THEIR SERVICE IS HORRIBLE AND STAFF ***********.