BR
Bianca R

1 reviews | Active since May 2012

03 Feb 2015, 12:41

INCOMPETENCE LEVEL TEN THOUSAND!

A gross neglect on responses to clients. I wish to EXIT debt review as ABSA are FULL of *********** staff. Now that I wish to PAY them - they cannot even get this right! Money has been dumped onto EVERY SINGLE ABSA Account of mine and my husband's. Cheque, Credit, Vehicle and Virgin money - you NAME IT!!! Now that we are trying to settle - we have to beg and plead and wait for two to a hundred million days to get a damn uneducated response. I CANNOT fathom how you continue to treat people like this! INSOLENCE!!!

0
Replies (1)
Absa
Absa's reply03 Feb 2015, 13:42
Official
Hello bianca-85,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,