Incompetence at its best

<p>I have been charged for a credit card that I've had for a month but can't use! I have spent more than a R1000 on phone calls to the contact centre, submitted documents numerous times, been **** to and false promises has been made.</p> <p>Too date I have sent through 3 complaints to the ActionLine but no action was received. I have spoken to 3 managers that has promised communication by end of the day, but none was received. If I hear 24 to 48 hours one more time, I will literally have a stroke. Clearly all you useless people need to go back to school to learn how many hours that actually is!</p> <p> </p> <p>The level if incompetence of this bank is shocking! Clearly service is not even on their list of to-dos. The staff at the call centre is ****y and useless, lying is their strongest personality trait and incompetence is the order of the day. </p> <p> </p> <p>I have threatened to close my accounts and on Wednesday that would be the first order of MY day.... as well as 7 other individuals as well as an established business. </p> <p> </p> <p>What you useless, *********** ***** should understand is that word of mouth is your strongest marketing tool! You clearly also dont understand that our measly individuals pay your damn salary! Looking at all the complaints just on this site in a matter of a day, your bank will go down real soon.... enjoy unemployment while we go get better service at a bank that actually offers just that, SERVICE. Such idiots!</p>