JW
John W

1 reviews | Active since Jul 2011

30 Nov 2015, 12:35

Incompetence at international bank

More than 3 months ago I had problems trying to transfer money via ABSAs Western Union functionality. They assured me that they were working on the problem. I made a plan with another bank at the time. Now I have tried it again. Same problem.<br> <br> It seems that nobody has in fact bothered to fix this problem. Which means that ABSAs technicians do not know what they are doing. ABSAs management do not care about client service. And ABSAs client liaison people lie through their teeth every time they talk to clients.<br> <br> I am utterly sick and tired of having ABSA waste my time and lie to me.

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Replies (1)
Absa
Absa's reply01 Dec 2015, 14:19
Official
Hello Johnsylvan,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd