Incompetence at Absa

I was currently a victim of ***** of on the 26th of June 2018 and a lot of money was used from my cheque account. I had a case number open and submitted a document that ABSA (at Maponya Mall) had given me to complete. This document consisted of who was the detective handling my case and how the incident happened. All was handed in on the 27th of June 2018

It is now the 16th of August 2018. I have not received an feedback from the bank. i went to the bank last month last/July and i was told that this will be escalated. I have tried to get hold of a person called Spha but my calls are just on hold until the call is dropped.

I must say i am very upset with how my case is handled. It is unprofessional Absa threats such matters.

Annoyed Client Katlego