Incompetence and no proper help even if private client

<p><span style="color: #141823; font-family: helvetica, arial, sans-serif; font-size: 12px; line-height: 16px; white-space: pre-wrap; background-color: #ffffff;">I made a very important payment on the 3 May 2016 at 11:03 am to the Compensation house for my letter of good standing as this allows me to work and pay my staff and pay my accounts with ABSA, due to your incompetency and a ****** week later we are NOT allowed to work as I do not have my letter of good standing ABSA *****ed up the payments, so now I want know where do I send my invoice of R15 000.00 a day due to loss of income, and as a private client I was promised better service etc... but now I wont be able to pay my accounts due to no income. Also who of ABSA will be going to the compensation house in Pretoria to explain to them you *****ed up and get my letter of good standing. </span></p>