Incompetence and confusion.

A few years ago, ABSA handed my credit card account over to Anderson Attorneys. Fair enough, I owed the money. I made payments every month as per our agreement. Then they handed me over to Daly, and fair enough I made payments every month. Until this month, when I requested a settlement quote to pay the full amount. Absa accepted the settlement query, and we arranged a date for the final payment (31 January). Great. Daly kept phoning me two or more times a day, and after I explained the situation with them once, I would not longer talk to them. I have a job you know, I can't keep taking calls from everyone 20 times a day. Now they've handed me over to yet ANOTHER attorney that is harassing me for the full outstanding amount, because they are not aware of the settlement quote. I wouldn't deal with that collection agency, because I made a deal with Absa directly, and with all the ****s going around I didn't trust them. I phoned Absa card services, and they now have no idea what's going on either - my settlement agreement isn't even on the system! I have the settlement agreement on email, and now they want me to deal with this new attorney instead, after I've made an agreement with Absa directly. Why would you hand me over AGAIN? What is going on? Don't your departments communicate with each other? Please let someone who knows what they're doing and talking about call me, because I've now managed to upset the new attorneys, and the lady I spoke to at Absa doesn't even see the settlement agreement I made on her system. At this point, I just wanna say take me to court, let's go sort it out there, because this is too much now.