1 reviews | Active since Apr 2011

17 Dec 2015, 19:22

Incompetence and arrogance do not work for me

Like most people with sense, my family and I are emigrating. We leave on Monday 21st. Trying to arrange a non resident account with ABSA is unpleasant, frustrating and makes me more determined to leave this country of ingrates. The ***** I have had the displeasure to deal with in the foreign exchange department is *********** at a Zuma level. She has argued and found fault from day one, and been proven wrong, which made her more arrogant and difficult. Clearly, her Branch Manager is not doing her job either. I have to have the ability to start transferring money to my offs**** account immediately, or I am going to be obliged to appoint an attorney to deal with it, the costs of which will be for ABSAs account. No wonder Barclays want to sell their share, Idiot.

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Replies (1)
Absa
Absa's reply18 Dec 2015, 09:27
Official
Hello Duncan Waugh,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd