Incompetence

I have been trying for days now to get a settlement figure just to get this from yet another *********** absa emoyee, yet they are the ones who have the jobs... Ridiculous HI THERE NONTOZIMBI AND ABSA

I AM NOT IN SOUTH AFRICA AND WORK IN SAUDI ARABIA, I HAVE ASKED FOR THIS INFO BEFORE AND I HAVE RECEIVED THE AMOUNTS I ASKED FOR. IT SHOWS ME THAT SOME SORT OF INCOMPETENCE FROM ABSA IS AT PLAY HERE, THIS IS MY LAST REQUEST AS I WILL REFER MY COMPLAINT TO A HIGHER POSITION THAN YOURS WITHIN YOUR BRANCH, HOW CAN YOU OR ABSA NOT FIND ME ON YOUR SYSTEM?, AS I HAVE MADE PAYMENTS EVERY MONTH ON TIME AND MORE IF YOU LOOK INTO MY ACCOUNT HISTORY!!!!, THIS IS UNACCEPTABLE!!!!! MY ID NUMBER IS AS FOLLOWS: ***.

FERDI

From: Avaf services (***) <***> Sent: Monday, August 23, 2021 1:20 PM To: Ferdunandt Lategan <***> Subject: RE: New [ ref:_00D1r1GluM._5005q1vvaT:ref ]

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Dear Valued Absa Customer

Thank you for your email. Kindly note that I am unable to verify you on the system, Unfortunately details needs to be updated at the Absa branch, visit the nearest Absa branch with your Identity Document and proof of residential address not older than three months to update your details.

Alternatively contact us directly on 21(0) 11 ***.

Kind regards

Nontozimbi Nonkonyana Consultant: Email Services Absa Contact Centre www.absa.co.za

--------------- Original Message --------------- From: Ferdunandt Lategan [***] Sent: 2021/08/23 10:21 AM To: *** Cc: *** Subject: RE: New [ ref:_00D1r1GluM._5005q1vvaT:ref ]

HI

ANOTHER REQUEST TO SUPPLY ME WITH SETTLEMENT AMOUNT

THANKS FERDI

From: Ferdunandt Lategan Sent: Sunday, August 22, 2021 6:08 AM To: Avaf services (***) <***> Subject: RE: New [ ref:_00D1r1GluM._5005q1vvaT:ref ]

HI AND GOOD MORNING

I AM CURRENTLY WORKING IN SAUDI ARABIA, AND CAN ONLY BE REACHED VIA THIS E-MAIL ADRESS.

MY CELL NO: ***

MY ADRESS: NO 16 EGRET STREET ON THE GOLDEN MILE, ST HELENA BAY

THANKS FERDI

From: Avaf services (***) <***> Sent: Thursday, August 19, 2021 3:35 PM To: Ferdunandt Lategan <***> Subject: RE: New [ ref:_00D1r1GluM._5005q1vvaT:ref ]

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Dear Valued Absa Customer

Thank you for your email.

Kindly forward me your residential address, cell phone number to assist you further.

Awaiting your reply.

Kind regards

Kernisha Captieux Consultant: Email Services Absa Contact Centre www.absa.co.za

--------------- Original Message --------------- From: Ferdunandt Lategan [***] Sent: 2021/08/19 9:22 AM To: *** Cc: *** Subject: RE: New [ ref:_00D1r1GluM._5005JCZQKJ:ref ]

Hi and good morning

Can you please supply me with settlement amount on my vehicle as I would like to pay this amount in the next 5 days

Thank f Lategan

Id no: *************083

From: Absa <***> Sent: Monday, April 26, 2021 9:40 PM To: Ferdunandt Lategan <***> Subject: New [ ref:_00D1r1GluM._5005JCZQKJ:ref ]

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Dear Ferdi Thank you for your email.

Please accept our apologies for the delayed response and inconvenience. Kindly be advised that we have forwarded your email to the Vehicle Finance department on *** for further assistance.

Alternatively, you may contact them at ***.

Thank you for your payment.

Trust the above is in order. Kind regards Ann Hendricks Consultant: Email Services Absa Contact Centre www.absa.co.za --------------- Original Message --------------- From: Ferdunandt Lategan [***] Sent: 2021/04/21 8:38 AM To: *** Subject: FW: proof of pmt

From: Ferdunandt Lategan Sent: Tuesday, April 13, 2021 7:34 AM To: Absa <***> Subject: FW: proof of pmt

HI

CAN YOU PLEASE SUPPLY ME WITH A SETTLEMENT AMOUNT ON MY ISUZU X RIDER, ALSO FIND ATTACH PAYMENT MADE

MY ID No ******

THANKS

FERDI LATEGAN

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