CE
Christiaan E
1 reviews | Active since Jun 2017
08 Jan 2018, 16:36
Incompetant personell
My celphone that was used to confirm transactions on my internet banking service was removed by absa for unkown reasons in Nover last year. I went to my local absa branch to get the security code to reling my cellphone to my internet banking but after an hour of trying to explain the problem the consultant phoned some unknown idiot that said I can log in after 60 minutes but my internet banking service I paid for has now completely been removed by absa because their consultants are incompetant. PATHETIC SERIVE FROM ABSA.
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Replies (3)0
Replies (3)
Absa's replyOfficial
09 Jan 2018, 11:31Dear Mr Esterhuizen
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
Absa's reply09 Jan 2018, 11:31
Official
Dear Mr Esterhuizen
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
CE
Christiaan E's updateReviewer Update
09 Jan 2018, 19:52Id number ***
The account number is mt credit card ***89 9022 ( expired and replaced card ***89 9014) the internet banking was done on the credit card originally the expired one but continued on the new card. All payments is up to date.
CE
Christiaan E's update09 Jan 2018, 19:52
Reviewer Update
Id number ***
The account number is mt credit card ***89 9022 ( expired and replaced card ***89 9014) the internet banking was done on the credit card originally the expired one but continued on the new card. All payments is up to date.
CE
Christiaan E's updateReviewer Update
16 Jan 2018, 16:12Feedback can be given by replying to my email address ***.
As I am still paying for this service absa needs to sort this mess out as soon as possible
CE
Christiaan E's update16 Jan 2018, 16:12
Reviewer Update
Feedback can be given by replying to my email address ***.
As I am still paying for this service absa needs to sort this mess out as soon as possible