Incompetant personal

I Am back after false prommessis,4 Months ago i had the same complaint but i type of understood and thought lets give them the 3 months what the system requirs, Still the same,They gave me telephonicly a loan of R40 000 and i took it for 12 months so ineed a bigger loan. After paying all my installments and not missing 1 debit order in 15 years ABSA cant help me. Now a new one they require a irp5 from me, I am running a soleprop and i am paying turnover tax, that means i dont pay PAYE, How the ell wil people that only made drade 5 know that,This time again i went into the branch app**** , got told its better and faster to do application online, so what happened again they Fu,,,, up my credit score once again and i walked home with no money,PEOPLE STAY AWAY FROM ABSA THEY ARE NOT WORTH TRUSTING PUTTING YOUR HARD EARNED MONEY IN,.R800 a month bank cost im sure there are better places