Incompetant
Tried to update Fica details for vehicle finance. After waiting over an hour in the line, and redoing the process TWICE on what the consultant refers to as a "problematic system", my details has STILL not been updated, and I am requested to go back to the branch AGAIN! for what? your lack of competancy?
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Absa's replyOfficial
12 Jul 2019, 13:24Hi Henco,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***6. Please see email sent to your email address ***. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***6. Please see email sent to your email address ***. Thanks.
Best regards,
Absa's reply12 Jul 2019, 13:24
Official
Hi Henco,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***6. Please see email sent to your email address ***. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***6. Please see email sent to your email address ***. Thanks.
Best regards,