DV
Dirkie V
1 reviews | Active since Jun 2020
01 Dec 2023, 07:24
Incapacitated by system to open business accounts - 2 months now and counting.
Started opening 2 business accounts on 05 Oct 2023. Their internal systems are out of date and their employees are continuously fighting this system that has been down for past 3 weeks. I have provided all docs required - but their back office is yet to approve accounts so I am able to invoice clients!
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Replies (4)DV
Dirkie V's updateReviewer Update
05 Dec 2023, 07:39 Banker Thabiso Yako ***ca
ID (private) provided via email to <***> on 1 Dec 2:28 Pm
ID (private) provided via email to <***> on 1 Dec 2:28 Pm
IdeaBox IT pty ltd
Sponton Consulting Engineers pty ltd
That there is no business accounts linked to my ID / profile with ABSA - As per original post - this is testament that your internal systems are out of date and frustrating your employees more than your clients. I am doing this post as a plea for the sake of retention of your own internal employees, update your internal system - it is ****.
That there is no business accounts linked to my ID / profile with ABSA - As per original post - this is testament that your internal systems are out of date and frustrating your employees more than your clients. I am doing this post as a plea for the sake of retention of your own internal employees, update your internal system - it is ****.
DV
Dirkie V's update05 Dec 2023, 07:39
Reviewer Update
Banker Thabiso Yako ***ca
ID (private) provided via email to <***> on 1 Dec 2:28 Pm
ID (private) provided via email to <***> on 1 Dec 2:28 Pm
IdeaBox IT pty ltd
Sponton Consulting Engineers pty ltd
That there is no business accounts linked to my ID / profile with ABSA - As per original post - this is testament that your internal systems are out of date and frustrating your employees more than your clients. I am doing this post as a plea for the sake of retention of your own internal employees, update your internal system - it is ****.
That there is no business accounts linked to my ID / profile with ABSA - As per original post - this is testament that your internal systems are out of date and frustrating your employees more than your clients. I am doing this post as a plea for the sake of retention of your own internal employees, update your internal system - it is ****.
DV
Dirkie V's updateReviewer Update
08 Dec 2023, 11:53Since posting I had to resign all 7226 documentation for both companies. And they are in process of reissuing me with Bank Confirmation Letters (something I had prior lodging this complaint)
I am simply awaiting confirmation that your back office has approved these accounts so that I can invoice my clients and that the bank accounts work (ie able to receive monies from external parties).
I was instructed not to make these letters available to clients or invoice until approval has been obtained or verified by my banker.
This has been the most frustrating 2-month business experience of my life.
When you start a business, incur expenses and unable to invoice for 2 months and only get paid a month after invoicing – this is simply put UNACCEPTABLE.
Look please sort this out so I can invoice my clients who are also up in arms.
They are growing tired of my ABSA related excuses as their financial year end is approaching.
My clients have said that may not have an obligation to pay for my services after their year-end due to late invoices.
DV
Dirkie V's update08 Dec 2023, 11:53
Reviewer Update
Since posting I had to resign all 7226 documentation for both companies. And they are in process of reissuing me with Bank Confirmation Letters (something I had prior lodging this complaint)
I am simply awaiting confirmation that your back office has approved these accounts so that I can invoice my clients and that the bank accounts work (ie able to receive monies from external parties).
I was instructed not to make these letters available to clients or invoice until approval has been obtained or verified by my banker.
This has been the most frustrating 2-month business experience of my life.
When you start a business, incur expenses and unable to invoice for 2 months and only get paid a month after invoicing – this is simply put UNACCEPTABLE.
Look please sort this out so I can invoice my clients who are also up in arms.
They are growing tired of my ABSA related excuses as their financial year end is approaching.
My clients have said that may not have an obligation to pay for my services after their year-end due to late invoices.
DV
Dirkie V's updateReviewer Update
11 Dec 2023, 15:50Greetings I am still awaiting a response for both spoton consulting engineers pty ltd and ideabox IT pty ltd that these accounts have been approved by back office and that it is able tp receive incoming monies from invoice. I am STILL unable to invoice until said confirmation by banker.
DV
Dirkie V's update11 Dec 2023, 15:50
Reviewer Update
Greetings I am still awaiting a response for both spoton consulting engineers pty ltd and ideabox IT pty ltd that these accounts have been approved by back office and that it is able tp receive incoming monies from invoice. I am STILL unable to invoice until said confirmation by banker.
DV
Dirkie V's updateReviewer Update
15 Dec 2023, 06:02Still unresolved - absolute useless. Product should be named Business Devolve instead of Business Evolve.
DV
Dirkie V's update15 Dec 2023, 06:02
Reviewer Update
Still unresolved - absolute useless. Product should be named Business Devolve instead of Business Evolve.