Incapable of support

I recently created a new Account with Multichoice and since I created the new account in the middle of the month, I have to pay Multichoice via EFT/Internet-Banking for the partial month.<br> <br> Multichoice is listed as an \ABSA Listed beneficiary"";I am always prompted with an error: \""013-Enter a valid beneficiary account number.\"" Since I am not the one entering the account number I was stumped.<br> <br> I then proceeded to write ABSA-support for assistance (I even took the time to take screenshots and included that in my initial mail). After a few days of waiting"