ZR
Zainab R
1 reviews | Active since Dec 2021
01 Jun 2024, 17:46
Inappropriate marketing deception to clients beware consumers
Since inception of Mega u account have been deceived of the system not working unable to redeem food and data vouchers each month
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Absa's replyOfficial
03 Jun 2024, 12:33Dear Zainab Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply03 Jun 2024, 12:33
Official
Dear Zainab Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care