MM
Mahomed M

1 reviews | Active since Jun 2019

07 Dec 2020, 10:45

inappropriate deceit

megau website not working again unable to redeem vouchers for both minors data and food

shahana *** ruhaniya***

every month same story calla nd email and no response

0
Replies (3)
Absa
Absa's reply07 Dec 2020, 12:55
Official
Dear Mahomed Hassen Mahomed Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
MM
Mahomed M's update28 Dec 2020, 08:55
Reviewer Update
On Fri, 18 Dec 2020, 11:21 Mahomed Hassen, <***> wrote:Greetings
Dear Rusinda
For the 2 megau account holders please send 2 debonairs vouchers and 2 vodacom vouchers.
Shahana ***
Ruhaniya ***
Kind regards
Hassen
On Fri, 18 Dec 2020, 09:16 Feature Store Benefits Team, <***> wrote:Dear Mahomed

Thank you for your email.

Please accept our apology for the delay in responding to your request.

Kindly advise which food vouchers you would like to redeem.

Note that the case will be temporary closed until the information is received.

We await your reply.

Regards

Rusinda Esterhuizen
Consultant: Benefits Team
Tel: ***
Absa.co.za
MM
Mahomed M's update28 Dec 2020, 08:56
Reviewer Update
Inappropriate deceit