MH
Mahomed H

1 reviews | Active since Feb 2011

13 Mar 2019, 20:11

Inappropriate deceit

Worst customer service received they previously sent me vouchers that donot work and now again. Debonairs have been to all and online they donot work:

Thank u for redeeming! Your R30 Debonairs pin is gjtnh34nhyw gjsrepvcu3c . To redeem visit any Debonairs outlet nationwide and make a purchase. For queries pl

Voucher states to visit any Debonairs yet you would see its incomplete stops at pl. This is how Absa values their clients hence the services they provide is inefficient and ineffective.

0
Replies (2)
Absa
Absa's reply14 Mar 2019, 13:51
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply14 Mar 2019, 14:49
Official
Hi Mahomed
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,