AM
Ameen M

1 reviews | Active since Nov 2018

19 Nov 2018, 19:15

Inappropriate deceit

Absa blocked my account already a month and no update despite having visited branch and submitted all details requested. Cannot understand and have been inconvenienced.

0
Replies (2)
Absa
Absa's reply20 Nov 2018, 11:09
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd


Best regards,

Absa
Absa's reply20 Nov 2018, 11:11
Official
Dear Mr.Moosa  my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
 

Best regards,