MH
Mahomed H

1 reviews | Active since Feb 2011

11 Jul 2024, 07:47

Inappropriate Deceit

Every can't retrieve mega u vouchers for the two minors accounts which defeats the purpose of Absa marketing megau accounts to clients.Need to send request every month it's so annoying when Absa services don't work. Vanessa Crowe is aware of the matter yet they don't sent us the vouchers when they are aware of the problems since Inception faulty services they not able to send the voucher electronically. Hence we have consulted ombudsman due to ongoing unresolved issues with minor accounts false Absa marketing shoddy services.

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Replies (1)
Absa
Absa's reply11 Jul 2024, 11:08
Official
Dear Mahomed Thank you for bringing this to my attention once again. I will engage with the Megu-U benefits team regarding your concern and will send you an email with a timeframe for resolution. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care