1 reviews | Active since Jan 2018
Inadequate staffing
I needed an official letter from the bank, with letter head etc., which I could not obtain using on-line services. There were two people at the service desk - it took 54 minutes to be attended too. Cannot believe that other staff members could not be sent to help if the queue gets too long?
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,