GK
Graham K
1 reviews | Active since Feb 2021
12 Jan 2023, 11:52
Inadequate service
Geyser claim is taking days to sort out. No response to emails and there is no answering of phone calls on contact number ***. Frustrating and unacceptable.
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Graham K's updateReviewer Update
12 Jan 2023, 15:54Thank you for your response. I have been contacted by ABSA who has indicated that the original service provider(geyser) has been liquidated, the part that should be replaced is under warranty, however due to dysfunctional service level agreements I am compelled to pay another excess amount which I believe is unfair and unacceptable.
GK
Graham K's update12 Jan 2023, 15:54
Reviewer Update
Thank you for your response. I have been contacted by ABSA who has indicated that the original service provider(geyser) has been liquidated, the part that should be replaced is under warranty, however due to dysfunctional service level agreements I am compelled to pay another excess amount which I believe is unfair and unacceptable.