INACCURATE FLEXI ACCOUNT AMOUNT REFLECTING

Good Day<br> There was a debit order thatwent off on the 16April 2015(was supposed to be from the flexi account)then it was agreed that onthe actual paydate which was changed from the 16th april to the 30th april, that debit order would go back into the flexi account as promised but instead it went off as unpaid and yet R10479,06 was taken off from the flexi and then we were left with R21246,17.When going to the bank today to check and draw some money from the flexi,we saw that we only had about R10000 in our lexi available, but that does not make sense.If we work it out we orginally we had R30605.00 in our flexi account and if the debit order is deducted R10479.00 we would have had aboutR20000left and then if the debit order that went off on the 30th was put back onto the flexi there should have now beenR30000 again available,notR13000.Im very disspointed inABSA after all the phonecalls.I would like all those phonecalls to be retrieved and listened to so that you can understand where I am comimg from.I am very furious,this is the last chance I am providing then im going to the ombudsman .The minute people dont pay the bank then they want to send lawyers.Please advise the way forward