In the Quest to report, attend and resolve my financial situation and poor services faced with my bank ABSA

I am deeply disappointed and perplexed by the services of my Bank (ABSA) which i so entrusted to manage and services my financials service and products that I undertook with. I am currently independented with charges and errors and a results my monthly debit orders are falling behind to extend that I am forever making arrangements interchangeably without knowing what is really going on.. I don't earn much money to manage all charges and and arrangements instituted against and leveled against me from months to months. I have to endure this financial stress every month even after my initiating communication and arrangements to repay what is due to the bank.. I have been back and forth to various branches, I made various telephone calls and nothing has come out of these efforts. My depts range from my personal & home loan and as well as my credit card fees. My credit record is probably in red for something I have always attempt to avoid.

My depts are falling behind and I don't know how and when it has started. I have never consciously intended to default any died debited orders and I did all in my power to get this matter resolved since 2018 todate... I refuse to let this going on without resolved and because it's my livelihood that is affected here.

All I need is to get some form of attention to my finances and these matters to be resolved with the bank... please, please please...