IN THE DARK

I am in the process of buying a motorbike and app**** for finance with AVAF online. I received a call from an agent called Nkosinathi Sithole on Friday.

He told me that the financing declined online because of the year model of the bike. He said he can just do a few changes to the model on the system and the financing approved and I received an email from him with reference *** stating "Your application has been approved in principle subject to validation".

The problem I have is that the Model and make of the bike is wrong and obviously now the year too and this cannot be the case.

Myself and the dealership are now trying to get hold of him to rectify the matter and explain to us why a 2020 Honda CRF1100DCT cannot be financed but he is now missing in action. Myself and the dealership are eager to get the matter / issue resolved and it is very frustrating if an expectation has been created but we are not getting assistance from you.