In-house ****s

This is my second card financed by ABSA, considering the recommendation I have made about them, I regret having them finance my car. The have gone to the nearest branch numerous time, I have spoken to consultants both from the branch and head office and the matter is still not resolved. At first I kept being told that my debit order did not go through and I was going into arrears wherelse I have bank statements to proof the money leaving my account on the agreed date. As resolution head office said they would move the debit order to a later stage to avoid getting penalties, that did not happen if more than anything I have just received the recent message to confirm debit order and the amount has increased from the agreed installment to a higher number. During my profession days such did not happen I am starting to wonder if ABSA is taking advantage of the elderly and retired please be on the lookout.