In app sms
For some strange reason I cannot seem to speak to someone or get through to someone regarding my banking app in app sms notification activation and this is very trusting as I constantly being told to go to the brach to have this activated, yet when in get to the branch I am being told I need to contact the call centre which I am doing and cannot be pushed back and Forth to have a simple feature being activated like this. can someone please make contact with me regarding this matter as it is very frustrating and ending up paying alto of money for a simple sms of your transactions which is unessary.
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Absa's replyOfficial
25 May 2023, 08:23Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply25 May 2023, 08:23
Official
Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Best regards,