In advance but ABSA says in arrears

Item: Absa
Rating: 1
Author: Dominique V

<p>Hi, EVERY month I get a call or sms saying my ABSA account is in arrears but I have in fact paid well over my installment. ABSA is giving me a bad name for being in advance and I need this resolved immediately. ABSA also better clear my name as I am in advance. So unhappy with ABSA. Once I pay my bakkie off I will never deal with ABSA again unless this is resolved</p>

Helpful (0)

Replies (3)

Absa's replyOfficial

04 Jul 2017, 13:29

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via privare message.

Regards

Claudette

Absa's reply04 Jul 2017, 13:29

Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via privare message.

Regards

Claudette

Dominique V's updateReviewer Update

11 Jul 2017, 18:36

I have sent a private reply, did you receive

Dominique V's update11 Jul 2017, 18:36

Reviewer Update

I have sent a private reply, did you receive

Absa's replyOfficial

12 Jul 2017, 11:19

Dear Mrs Velthyuzen

Please be advised that this is currently with Cheryl Brits @ Collections she has confirmed that the account is not in arrears however I await confirmation that the ITCl reflects the same.

Regards

Claudette

Absa's reply12 Jul 2017, 11:19

Official

Dear Mrs Velthyuzen

Please be advised that this is currently with Cheryl Brits @ Collections she has confirmed that the account is not in arrears however I await confirmation that the ITCl reflects the same.

Regards

Claudette