VD
VUYELWA D
1 reviews | Active since Apr 2019
19 May 2021, 14:19
In a bed rest and Absa won't assist, most horrible banking experience!
Pin retrieval process is horrible and the customer service line makes you hold longer than 19 minutes abd cuts the call
I cannot visit a branch due to illness and Absa won't assist telephonically after numerous attempts, instead im wasting money on airtime
Helpful (0)
Replies (2)0
Replies (2)VD
VUYELWA D's updateReviewer Update
25 May 2021, 12:16Hi Basani, the person you handed over to sent me an auto massage that you will get back to me on the 24th, no contact was made
Nevertheless i was assisted at ABSA Broadway i had to crawl to the branch cause i needed money
Nevertheless i was assisted at ABSA Broadway i had to crawl to the branch cause i needed money
VD
VUYELWA D's update25 May 2021, 12:16
Reviewer Update
Hi Basani, the person you handed over to sent me an auto massage that you will get back to me on the 24th, no contact was made
Nevertheless i was assisted at ABSA Broadway i had to crawl to the branch cause i needed money
Nevertheless i was assisted at ABSA Broadway i had to crawl to the branch cause i needed money
VD
VUYELWA D's updateReviewer Update
25 May 2021, 12:23After eventually crawling to the branch, i was assisted by a lovely lady called Melinda at ABSA Broadway KZN, my sister reported that i am not well and Melinda was absolutely helpful, friendly and empathetic.
She pulled me from the client service queue and assisted me from her office
Great Service!
She pulled me from the client service queue and assisted me from her office
Great Service!
VD
VUYELWA D's update25 May 2021, 12:23
Reviewer Update
After eventually crawling to the branch, i was assisted by a lovely lady called Melinda at ABSA Broadway KZN, my sister reported that i am not well and Melinda was absolutely helpful, friendly and empathetic.
She pulled me from the client service queue and assisted me from her office
Great Service!
She pulled me from the client service queue and assisted me from her office
Great Service!