Improve your FICA process!

<p>Let's see. Absa blocked my account without any warning, I had to find out while paying for some groceries at the store and my card was being rejected. Went to the ATM and the error was that "client not identified" that's Wednesday. Went to the branch on Thursday, they said it was cos I needed to FICA. Would have been nice to get a warning before they froze the accounts but whatever. Gave them my documents for FICA, then they said it should be sorted. But because I was on a work permit before, now having a permanent resident permit, they first needed to change my status at the bank before the FICA. So left the branch then came back a few hours later after the change was effective to finally FICA. They started the process then said the system needs an ID number. I don't have an ID yet, since it's not yet out from home affairs. They said there was nothing they could do at the branch and that they needed to contact the bank FICA department. So over the whole long weekend, no access to my own money. Then Tuesday, called the branch still no feedback from the FICA department. It's now one full week with money, it's crazy!</p>