Impossible to reach

<p>My son is currently in Mozambique for business. He did not know he had to arrange with Absa to use his debit card while he is there, so they blocked his card when he tried to draw money. So now he is stranded in Mozambique with hardly any cash and when he tries to call the bank to get the card unblocked no one answers. I tried this morning and hung up after half an hour. He called and his airtime ran out after 8 minutes. I tried again now and hung up after 11 minutes. I then tried calling the complaints line and asked if someone cannot call him? So they tell me I have to ask the ***** division if they can call him. I said they dont answer their phone. So the lady said let me try putting you through. After another 2 minutes i hung up. Really. This is pathetic. How must he get home? He went into Barclays bank in Mozambique and they just said they can't help him, he has to call the number.</p>