Impossible to obtain statement

I have been struggling since the 3 December to get any form of assistance from ABSA. I am attempting to obtain statements of account on both my ABSA credit cards. I have sent numerous emails to various departments within ABSA, such as, [Email Removed] [Email Removed] [Email Removed] all of which simply go into a big black hole as i simply get ignored. i have also called the call centre numerous times, they all say the same thing, we will escalate your request to a team leader to follow up, but no response. All i want is an amount to pay! <br> Account numbers are.<br> ABSA Credit Card # ***94 0035<br> Virgin Money Credit Card # ***48 6018<br>